Changed your mind? No hard feelings.
We want you to feel good about what you ordered from Closet Nerdz. If something isn't quite right, eligible items can be returned within 30 days of delivery.
30-Day Returns
We accept returns requested within 30 days of the date your order was delivered.
To be eligible for a return, your item must be:
- Unworn and unused
- In its original condition
- Free from stains, odors, damage, or other signs of wear
- Returned with any original packaging or tags included with the product, when applicable
Closet Nerdz reserves the right to decline a return if an item shows signs of being worn, used, washed, altered, or damaged after delivery.
Return Shipping Is On Us
We'll cover the cost of return shipping for eligible returns.
Before sending anything back, please contact us through our Contact Us page with your order number and the item you'd like to return.
Once your return is approved, we'll provide instructions for returning your item along with a prepaid return shipping label.
Please don't send items back without contacting us first, as unauthorized returns may not be accepted.
Refunds
Once we receive and inspect your return, we'll let you know whether your refund has been approved.
Approved refunds will be issued to your original payment method. Please allow time for your bank or payment provider to process and post the refund after it has been issued.
Original shipping charges, if applicable, are non-refundable.
Exchanges
Need a different size or want to swap something out? Contact us within 30 days of delivery and we'll help determine the best way to handle your exchange.
Items being exchanged must meet the same eligibility requirements as returns and must be unworn, unused, and in their original condition.
Damaged or Incorrect Items
Something definitely isn't right if your order arrives damaged, defective, or different from what you ordered.
Please contact us as soon as possible and include your order number and photos of the item so we can make it right.
We'll cover any shipping costs associated with correcting an eligible damaged, defective, or incorrect order.
Items That Can't Be Returned
For hygiene and product-condition reasons, we may be unable to accept returns of items that have been:
Worn, used, washed, altered, or damaged after delivery.
Any additional items designated as final sale or non-returnable will be clearly identified before purchase.
Ready to Start a Return?
Head to our Contact Us page and send us your order number and the item you'd like to return or exchange.
We'll take it from there.
Suit Up. Nerd Out.